Delete Your Balance Flex Account

We're sorry to see you go. If you want to permanently delete your account and all associated data, follow the instructions below.

What Gets Deleted

When you delete your account, the following data will be permanently removed:

  • Your phone number and login credentials
  • Your PIN and security question
  • All income records
  • All bills
  • All savings goals
  • All settings and preferences

Deletion Timeline & Data Retention

  • 1Deletion is processed immediately upon request
  • 2Account becomes inaccessible within 24 hours
  • 3Data permanently removed from backups within 30 days

How to Request Account Deletion

To delete your account, send an email to:

Balanceflex0@gmail.com

Include in your email:

  • Your registered phone number
  • The exact request: "Delete my Balance Flex account"

We'll process your request within 24 hours.